The security of your personal data is our top priority at laky55. This Privacy Policy clearly sets out what information we collect, how it is used, and how it is kept secure.
Our Commitment: laky55 never sells your personal data to third parties. We only collect and use information that is necessary to provide you with a better service.
Laky55 (https://laky55.pro) is a trusted online gaming platform in Bangladesh. This Privacy Policy explains what information we collect when you use our website, register an account, or access any of our services — and how that information is managed.
This Privacy Policy applies to all laky55 services — including the website, mobile app, Live Casino, Sports Betting, Fish Games, and all other sections. By using our platform, you agree to the terms of this policy.
We believe transparency is the foundation of trust. That is why this policy is written in plain, straightforward language — so you can clearly understand what we do and do not do with your data.
This Privacy Policy was last updated in January 2026. Registered members will be notified in advance of any significant changes.
Laky55 collects two types of information — data you provide directly, and data generated automatically while you use the platform.
| Type of Information | Description | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification |
| Contact Information | Mobile number, email address | Account Security & Communication |
| Financial Information | Mobile Banking/Nagad/Rocket number, transaction history | Payment Processing |
| Technical Information | IP address, browser type, device information | Security & Fraud Prevention |
| Gaming Information | Betting history, game preferences, session duration | Service Improvement & Responsible Gaming |
Laky55 never collects or stores your full bank card number, PIN, or OTP. If anyone claiming to represent us asks for this information, it is a scam — please report it to us immediately.
Laky55 uses collected data only for specific, well-defined purposes. We never use your information for anything unnecessary.
If you no longer wish to receive marketing messages, you can unsubscribe at any time from your account settings or contact our support team.
Laky55 stores your data on secure servers protected by industry-standard security technology. Retention periods vary depending on the type of data and applicable legal requirements.
Once the retention period expires, data is securely deleted in a way that makes recovery impossible.
Laky55 never sells your personal data. However, in certain circumstances, information may be shared with the following parties:
All third-party partners are contractually obligated to comply with laky55's privacy standards. They may only use your data for the specified purpose and for no other use.
All our third-party partners undergo regular security audits. Data Processing Agreements (DPAs) are in place with all partner companies.
Laky55 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve your experience.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may limit certain features of the website.
Laky55 does not use tracking cookies from third-party advertising networks. Your gaming data is never used for advertising purposes.
Laky55 respects your right to control your personal data. You have the following rights and may exercise them at any time:
To exercise any of these rights, please contact our support team. We typically respond within 30 business days.
Upon request, we can send you a complete copy of all personal data held in your account, in PDF or CSV format.
Laky55 uses industry-leading security technology to protect your data. Our multiple layers of protection work together to safeguard your information against all threats.
Our data centers are ISO 27001 certified and under 24/7 security monitoring. In the event of a data breach, affected members will be notified within 72 hours.
Laky55 does not knowingly collect personal data from anyone under the age of 18. Our platform is strictly for adults.
If a parent or legal guardian believes their child under the age of 18 has submitted information on our platform, please contact us immediately. We will delete that information as quickly as possible.
Anyone under the age of 18 is strictly prohibited from creating an account or participating in any gaming activity. If identified, the account will be terminated immediately.
Laky55 may update this Privacy Policy from time to time — due to legal changes, new service launches, or security improvements. The "Last Updated" date at the top of the page will always reflect when the policy was last revised.
If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to resolve your issue promptly.
Our privacy team takes every complaint seriously. You will receive an initial response within 7 business days of submitting a complaint.
At laky55, we follow the highest industry standards to protect your data.
All your data is protected with 256-bit SSL encryption — active at every level, from transmission to storage.
Laky55 never sells your personal data to third parties. Your information is used solely to improve our services.
Identity verification data is stored on a separate, secured server and can only be accessed by authorized personnel when necessary.
Third-party security experts review our systems every quarter. Any identified issues are resolved promptly.
You can view, correct, or request deletion of your data at any time from your account settings.
No marketing messages will be sent without your consent. You can unsubscribe easily at any time.
As a laky55 member, you have full control over your personal data.
You can find out what data we hold about you and how it is used — at any time.
If you contact support to correct inaccurate or outdated information, it will be updated promptly.
You may request deletion of data that is not subject to legal retention requirements.
A copy of all your data will be provided in PDF or CSV format upon request.
You may object to marketing communications or specific data processing activities.
In certain circumstances, you may request that processing of your data be temporarily restricted.